Elite Towing of Gainesville

Sarah Lindsey 3 weeks ago

The man that towed my car spoke down to me. When I mentioned that my car had a “12V battery low” warning on it so it probably the battery that needs replaced; he belittled me and told me that it’s “basic knowledge that it’s the alternator”. (A $600+ part not including the installation fee). Anyways, I got my battery replaced, alternator tested and like I said it was the battery. That’s why he tows cars and doesn’t work on them. Never coming back to your company again. Thanks for the attitude though!

Taanya Pillsbury a month ago

Great experience. Tire hit debris on road and blew out… after hours of course! So everything was closed. Had a donut and a jack but no crowbar or lug wrench…and dark was fast approaching! The Driver dispatched came to my rescue! He also gave me great recommendations on where I could stay until morning and where I could get a new tire. Would recommend Elite to anyone in their surrounding areas of coverage!

Arturo Lopez a month ago

To: Luke (the driver) Outstanding service deserves to be recognized, and that's exactly why I'm writing this review. In a time when exceptional customer service seems increasingly rare, he (Luke) reminded me that there are still professionals who take genuine pride in their work and treat people with dignity, respect, and kindness. Luke's positive attitude, patience, and willingness to help transformed what could have been a stressful and unpleasant experience into one that restored my confidence in the value of outstanding customer service. To the management of ELITE TOWING: I hope you recognize what an exceptional employee you have. Professionals like Luke don't simply complete a job—they represent the very best of your company. He is a tremendous asset to your team, and his dedication, professionalism, and character deserve to be acknowledged.

Tammie Gernert 3 months ago

Came to FL from GA to pick up a small truck and needed a rollback to put it on a semi step deck. After a minor miscommunication, Elite Towing had my pickup loaded up and headed back to GA. Both drivers were very nice and good at their jobs. If anyone is in the Gainesville area and needs a tow, give Elite a call

Rosalind 3 months ago

I needed a jump for my battery. I have emergency road service through my car insurance so contacted Elite through them. The driver arrived within 15 minutes and was very kind and professional. I believe his name was Wesley. If I ever get the chance to request him again by name I will. Excellent service!